| 1. Order and Delivery Review |
The shipment terms, destination address, product details, package dimensions, weight, and delivery requirements are confirmed. |
Recipient name, complete address, telephone number, postal code, product description, quantity, and declared value. |
Usually 1–2 business days |
Shipment size, weight, destination, cargo type, service level, and required delivery speed. |
Confirmed booking, shipping quotation, or order confirmation |
| 2. Export Packing and Pickup |
The goods are packed for international transport, labeled, and collected from the seller or supplier’s address. |
Commercial invoice, packing list, pickup address, package count, and any handling instructions. |
1–3 business days after cargo readiness |
Packaging materials, pickup distance, special handling, palletization, and cargo dimensions. |
Pickup record, package labels, photographs, or warehouse receipt |
| 3. Export Customs Clearance |
Export authorities review the shipment information and confirm that the goods may leave the origin country. |
Accurate product description, customs classification, origin details, commercial invoice, and export permits when required. |
Several hours to 2 business days |
Commodity type, declared value, export requirements, inspection needs, and document accuracy. |
Export declaration acceptance or customs release |
| 4. International Transit |
The shipment moves by air, ocean, rail, road, or a combination of transport modes toward the destination country. |
Transport documents, routing details, shipment reference, and contact information for exception handling. |
Air: about 3–10 days; ocean: about 20–45 days |
Transport mode, fuel costs, route, seasonal capacity, shipment volume, and destination accessibility. |
Departure scan, arrival scan, vessel or flight milestone, and tracking updates |
| 5. Import Customs Clearance |
Destination customs assesses the shipment and determines whether taxes, duties, permits, or inspections apply. |
Commercial invoice, packing list, customs value, importer details, tariff classification, and product certificates when applicable. |
1–5 business days when documents are complete |
Import duty, value-added tax or sales tax, brokerage, inspection, storage, and regulatory fees. |
Customs release, duty assessment, or request for additional information |
| 6. Destination Handling and Handover |
The shipment is unloaded, sorted, transferred to local delivery, and scheduled for final-mile transportation. |
Delivery appointment, access instructions, business hours, unloading requirements, and contact availability. |
1–3 business days after customs release |
Terminal handling, storage duration, residential delivery, liftgate use, and appointment service. |
Out-for-delivery notification or delivery appointment confirmation |
| 7. Final Door Delivery |
The shipment is delivered to the agreed residential, commercial, warehouse, or designated receiving address. |
Authorized receiver, proof-of-delivery requirements, delivery signature, and damage inspection instructions. |
Same day to 2 business days after local dispatch |
Last-mile distance, address type, delivery appointment, access restrictions, and special services. |
Delivery scan, recipient signature, photograph, or electronic proof of delivery |